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These terms of use (together with the documents referred to below) tell you the rules for using (our Website). Please read these terms of use carefully before you start to use our Website. By using our Website, you are accepting and agreeing to be bound by these terms of use. If you do not agree to these terms of use, please refrain from using our Website immediately. We recommend that you print a copy of these terms of use for future reference.


Who we are


The Website is made available by:


  • Support Legal Limited a company incorporated in the Abu Dhabi Global Market (ADGM) with registered number 000000571 and registered address: DD-15-134-001, Level 15, WeWork Hub 71, Al Khatem Tower, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, United Arab Emirate; and

  • Support Legal (DIFC) Limited a company incorporated in the Dubai International Financial Centre (DIFC) with license number CL4815 and registered address: Innovation One, Office 903, Dubai International Financial Center, Dubai, United Arab Emirates,

together referred to in these terms of use as Support Legal, our, we or us.


Reliance on information


Our Website is provided on an ‘as is’ basis and all information, commentary and other materials posted on our Website are intended for general information purposes only. We therefore disclaim all liability and responsibility arising as a result of any reliance placed on such information, commentary or other materials contained on our Website by any visitor to our Website, or by anyone who may be informed of any of its content.


Accessing our Website


Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or restrict access to our Website, or any part of it without notice. We will not be liable if for any reason our Website is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use, and that they comply with them.

Intellectual property rights


All copyright, trademarks and other intellectual property rights in all logos, designs, text, images and other materials on our Website are owned by Support Legal  or appear with the permission of the relevant owner. Those works are protected by copyright and trademark laws and treaties around the world. All such rights are reserved.

You shall not copy, adapt, exploit or otherwise use the content on our Website in any way, save for printing one copy, or the downloading and temporary storage of one or more of these pages for the purpose of viewing on a personal computer or terminal, or drawing the attention of others to material posted on our Website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.


Linking to and from our Website


Whilst we retain the right to establish any hypertext links between our Website and any third-party website at our discretion, you agree that you will not frame our Website on any other website or create any hypertext links or deep links between it and any third party website without our express prior written consent.


If you choose to use links displayed on our Website, which link to third party websites, then you will leave our Website (whether or not you realise that you are leaving). Links on our Website are provided for your information only and we have no control over the contents of those third party websites or resources. We are not responsible in any way for the material on any other website that you enter. We exclude to the fullest extent permitted by law all liability that may arise in connection with or as a result of such external website material causing any damage, costs, injury or financial loss of any kind.


Our liability


Whilst we try to ensure that all information on our Website is accurate, no guarantees, representations or warranties are given that the content on our Website is accurate, complete, up to date or error free. Use of our Website is at your own risk.


To the fullest extent permitted by law, we hereby expressly exclude:


  • all conditions, warranties, representations and other terms which might otherwise be implied by statute, common law or the law of equity; and

  • any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our Website or in connection with the access, use, inability to use, or results of the use of our Website, any websites linked to it and any materials posted on it, including, without limitation, liability for:                   

       - loss of business

       - loss of income or revenue

       - loss of profits or contracts 

       - loss of anticipated savings

       - loss of data

       - loss of goodwill

       - wasted management or office time

       - loss or damage caused to any equipment or software

       - any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of                contract or otherwise, even if foreseeable.


This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.


Different limitations and exclusions of liabiity may apply to any liability arising as a result of the supply of any services to you, which will be set out in our terms of engagement.


Acceptable use and website security


It is impossible to provide an exhaustive list of what constitutes acceptable and unacceptable use of our Website. In general, we will not tolerate any use of our Website which damages or is likely to damage our reputation, the availability or integrity of our Website or which causes or threatens to cause us to incur any legal, tax or regulatory liability. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored, or any server, computer, or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of-service attack. We will determine, in our absolute discretion, whether your use of our Website is unacceptable, and in this event, we may take such action as we deem appropriate.

We do not guarantee that our Website will be secure or free from bugs or viruses.


You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.


We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, malicious code or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.


No text or data mining, or web scraping


You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Website or any services provided via, or in relation to, our Website. This includes using (or permitting, authorising or attempting the use of):


  • Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the Website or any data, content, information or services accessed via the same.

  • Any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

Privacy and cookies


Any personal details we collect from you will only be used in accordance with our Privacy Notice. By using our Website, you consent to us processing your information in this way and you warrant that all data provided by you is accurate.


We use cookies on our Website.  For more information about how we use cookies and how to accept, delete or reject them please see our Cookie Policy.


Changes to our Website


We may update and change our Website, including any content from time to time.




If any provision of these terms of use (or part of any provision) is found by any court or other authority of competent jurisdiction to be invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed not to form part of these terms of use and the validity and enforceability of the other provisions of these terms of use shall not be affected.




We may revise these terms of use at any time. You are expected to check this page each time you use our Website to take notice of any changes we have made as they are binding on you.


Our Website is only for users in the United Arab Emirates


Our Website is directed to people residing in the United Arab Emirates. We do not represent that content available on or through our Website is appropriate for use or available in other locations.


Jurisdiction and applicable law


These terms of use shall be governed by and construed in accordance with the law of England and Wales and subject to the exclusive jurisdiction of the ADGM courts.


Your concerns


If you have any queries regarding our Website or the information contained on it, please contact the Data Protection Officer at email:


This version was last updated on: 17 November 2023.

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